Marlon Michelo
Digital Transformation Strategist
- AI & Delivery Enablement -
We are all about reducing risk.
We work with organisations and teams to turn digital and AI transformation strategy into adoption by addressing the human and organisational friction that slows delivery.
What We do
My work sits at the point where digital and AI transformation typically slows down, not because of technology, but because of people, power dynamics, policy constraints, and unclear decision authority. This shows up at both a micro level (teams, roles, behaviours) and a macro level (organisation-wide capability, governance, and culture).I support senior leaders, programme directors, and transformation teams who are accountable for delivery but are facing human and structural friction: stalled decisions, stakeholder resistance, risk aversion, unclear ownership, or AI adoption happening ad hoc rather than by design.I work across three connected areas, spanning enterprise strategy through to practical execution:1) Enterprise Digital & AI Transformation StrategyDesigning company-wide learning and capability strategies that enable safe, effective adoption of AI and data. This includes defining capability frameworks, aligning learning to organisational priorities and risk appetite, and ensuring strategies are deliverable, governed, and policy-aligned.2) AI Adoption, Readiness & Role-Based LearningCreating structured, role-based learning pathways that move beyond tools to focus on judgement, accountability, and decision-making. My approach builds foundational literacy across the organisation while enabling deeper, function-specific capability where it adds real value.3) Stakeholder, Authority & Delivery EnablementSupporting leaders to maintain authority, influence outcomes, and unblock delivery in complex environments. This includes working through resistance, ambiguity, and competing priorities without over-escalation, ensuring programmes move forward with trust intact.
WORKSHOPS
Who We Are
A Digital Transformation Consultant supporting organisations sitting at the intersection of AI, digital transformation, and human behaviour, focusing on what happens when teams are expected to deliver outcomes without clear authority, alignment, or control.Over 16 years working in environments where outcomes mattered, authority was limited, and influence had to be earned rather than enforced. I have supported organisations and small businesses through digital change, helping them adapt processes, decision-making, and culture as technology reshaped how work was done.I have spoken internationally on the impact of AI and emerging technology, including at a superyacht industry conference in Monaco, and I am the author of a book exploring blockchain, digital disruption, and how organisations navigate change responsibly.My work centres on the human friction that quietly slows transformation, stalled decisions, stakeholder resistance, unclear ownership, and delivery risk under pressure.I design and deliver targeted training, workshops, and interventions that help leaders and teams:1) Reduce resistance during AI and technology-led change2) Increase decision velocity in complex environments3( Maintain authority and momentum without escalation or politics
Contact
[email protected]
(+44) 07704 238 644
Every meaningful project begins with a conversation. If you have an idea, a challenge, or simply want to explore what technology, learning, or better systems could unlock for you or your organisation, feel free to reach out. I read every message and reply when I can add real value.
Thank you
Your message has been received. I appreciate you taking the time to reach out, and I will get back to you as soon as I can offer something thoughtful and useful. Until then, thank you for opening the door to a new conversation.
AI Risk & Regulation Programme
for Regulated Organisations
Helping organisations deploy AI safely by reducing human failure, not just technical risk.Depending on the organisation and stage of AI adoption, this may be preceded by a short diagnostic or followed by ongoing advisory support.The right approach is agreed after an initial conversation.
Layer 1: Exposure
We identify where AI is actually being used, where judgement is exercised, and where risk accumulates quietly through day-to-day decisions.
Layer 2: Stability
We focus on stabilising human behaviour around AI use, reducing over-reliance, unsafe shortcuts, and decision volatility without banning innovation.
Layer 3: Defensibility
We help organisations demonstrate that reasonable, proportionate steps have been taken to manage AI risk in a way that is practical, auditable, and credible.
Independent Quality and Programme Assurance
Education and Public Sector Learning
What we do
Providing independent, evidence-led assurance to help education and learning organisations understand whether their provision, governance, and documentation will withstand external scrutiny.Focusing on judgement, not delivery. Assessing risk, alignment, and evidence quality so leaders can act before scrutiny begins.
Assurance Scope
Typical assurance reviews may include:
Inspection readiness and compliance assurance
Programme governance and delivery risk assessment
Safeguarding and regulatory assurance
Evidence validation and audit trail strength
Alignment between policy, practice, and reported outcomes
Each engagement is proportionate, time-bound, and context-specific.
What we do
My work is independent of delivery.This separation ensures objective judgement and defensible assurance for senior leaders, boards, and funders.
Relevant Experience
Senior leadership experience across regulated education and public sector learning environments
Independent assessment and quality assurance activity for Pearson (2018–present)
Programme, safeguarding, and quality assurance across multi-site and publicly funded contexts
Contact
Marlon Michelo
Independent Quality and Programme AssuranceEmail: [email protected]
OTHER LINKS